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Customer Care
Contact Us

Have questions or comments?

Contact us by email:

  • Email our customer service team at
  • We check our email fairly obsessively throughout the day and night. You'll receive a reply within 24 hours - and usually much sooner!

    Contact us by phone:

  • Toll Free (within the US) : 1-888-476-6234
  • Outside the US : 1-505-404-0258
  • We're available by phone between noon and 8 p.m. EST (unless we're running around packing your orders or finding new shoes!).